INTEGRITY LOSS ASSESSORS & ADJUSTERS

We are a team of dedicated professionals committed to providing expert, unbiased assessments and adjustments. Our mission is simple: to advocate for you, ensuring you receive the fair and just settlement you deserve.

4.5

Client Rating

About Us

Integrity Loss Assessors & Adjusters is a Kenyan claims adjusting company founded in 2011. It is led by Dr. Wilson Kivindu, who has over 30 years of experience in the field. The company specializes in claims related to marine insurance, fire, contractors’ all risks, liability, and special risks. Our mission is to provide top tier claims services to clients and the insurance industry. We offer innovative solutions for complex claims, empowering insurers to overcome challenges and excel in the claims adjustment process.

Why Choose Us?

Our mission is to provide top-tier, efficient, and comprehensive claims services. We are dedicated to delivering innovative solutions that empower insurers to overcome challenges and excel in the claims adjustment process. By approaching every case with diligence and integrity, we ensure our clients receive fair and accurate settlements, protecting their interests from start to finish. We are committed to building lasting relationships based on trust, making us a reliable partner in the claims industry.

Our Services

Beyond the Policy: We Understand Your Needs

Machinery Breakdown Claims

Machinery Breakdown Claims

Marine Insurance Claims

Marine Insurance Claims

Business Interruption Insurance

Business Interruption Insurance

Travel Insurance Claims

Travel Insurance Claims

Property Insurance Claims

Property Insurance Claims

Liability insurance

Liability insurance

Cash in Transit insurance

Cash in Transit insurance

Personal Accident

Personal Accident

Burglary Insurance

Burglary Insurance

Goods in transit:

Goods in transit:

Engineering Insurance Claims

Engineering Insurance Claims

Fidelity Guarantee

Fidelity Guarantee

Claims Process

Our Team Members

DR. Wilson Kivindu

DR. Wilson Kivindu

Managing Director
Fred Kirwa

Fred Kirwa

Mechanical Engineer
Phyllis Kirumbi

Phyllis Kirumbi

Senior Administrator
Godfrey Nyabaso

Godfrey Nyabaso

Quantity Surveyor

A loss assessor and adjuster is an independent professional who assesses the damage and determines the value of a claim on behalf of an insurance company or a policyholder. Our role is to provide an objective, expert valuation to ensure a fair and accurate settlement.

Hiring an independent loss adjuster ensures an unbiased and comprehensive assessment of your claim. We work to protect your interests, meticulously documenting and valuing your losses to ensure you receive the full and fair compensation you're entitled to.

We specialize in a variety of complex claims, including those related to marine insurance, fire, contractors' all risks, liability, and other special risks. Our expertise in these areas allows us to handle intricate cases with precision.

The timeline for a claim settlement depends on its complexity and the cooperation of all parties involved. We work efficiently to expedite the process, aiming to provide a comprehensive assessment and report as quickly as possible without compromising on accuracy.

Our services are typically paid for by the insurance company that has appointed us. In certain cases, particularly for complex or contested claims, a policyholder may choose to hire us directly. We are transparent about our fee structure from the outset.

If you disagree with a settlement offer, we can work with you to review the claim, present additional evidence, and negotiate with the insurance company to achieve a more favorable outcome.

FAQ

Frequently Asked Questions

Most Important FAQs for a Claims Adjusting

We handle the complexities.

Let’s get your claim resolved.

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